We would rather know

Something wrong
with your shake?

Tell us what happened. It takes about twenty seconds, and it reaches the person who looks after that machine — not a call centre.

Thank you

We have it.

Your reference is . Quote it if you call or message. Somebody looks at this today.

We keep a photograph of every sealed tub before it is opened, so we can check exactly what was in that machine when this happened — see the record.